Navigating DVA claims can feel overwhelming.

WE MAKE IT EASY and stress free.

At Aussie Veteran Alliance, we guide you through every step of the process with experience, empathy, and determination. We’ve fought for our own outcomes and won. Now, we’re here to fight for yours—so you get the support, recognition, and compensation you deserve.

WE Fight for Your Benefits.

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A calm telehealth consultation between a veteran and a trusted GP, ensuring thorough medical documentation for a DVA claim.
Australian veteran advocate shaking hands with a client, supporting them through the DVA claims process.

WE ARE DIFFERENT. WE FIGHT WITH YOU.

Aussie Veteran Alliance (AVA) a veteran-run advocacy service, dedicated to helping current and ex-serving members of the Australian Defence Force (ADF) navigate the DVA claims process with confidence.

We’ve been through it ourselves—so we know how complex, frustrating, and emotional the DVA system can be. That’s why we take a no-nonsense, honest approach, fighting for your compensation and support like it’s our own.

We’re not a call centre. We’re real veterans who genuinely care, offering one-on-one guidance through every step of your claim. From permanent impairment claims to Gold Card access and ongoing support, we make the process easier—because we’ve walked in your boots.

If you’re looking for straightforward, reliable help with your DVA claim, you’ve found the right crew.

BOOK A CHAT

No Upfront Costs

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FOR ARMY, NAVY, & AIRFORCE

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Run by Veterans, for Veterans

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No Upfront Costs - FOR ARMY, NAVY, & AIRFORCE - Run by Veterans, for Veterans -

Our Services

  • Close-up of a DVA Gold Card, symbolizing lifetime medical support for eligible veterans.

    DVA Claims

    Getting your DVA claim right—especially at the permanent impairment stage—makes all the difference. If done incorrectly, you could miss out on what you’ve truly earned. We guide you through a proven, streamlined process to get your claim accepted faster, with no upfront fees. You only pay if we win compensation for you.

  • ustralian Navy veteran in uniform, highlighting veteran-led services for DVA claims support.

    Gold Card Assistance

    If your service-related injuries qualify you for a Gold Card, we’ll make sure you know—and help you secure it. Once approved, your medical needs are covered for life. We’ll also connect you with trusted DVA medical providers in your area so you can focus on your health, not the paperwork.

  • Veteran advocate reviewing paperwork and explaining the DVA permanent impairment process in a friendly meeting

    Access to Treatment While You Wait

    Waiting on a claim shouldn’t mean going without care. While your claim is being processed, we can help you access treatment with no out-of-pocket costs. Once approved, we’ll link you with DVA-recognised providers near you, so you’re covered without the stress.

  • Confident veteran in a consultation room, working with an advocate to secure compensation and Gold Card entitlements

    24/7 Veteran Support

    We know things don’t always happen between 9 and 5. That’s why we offer around-the-clock support for serving and ex-serving members of the ADF. Whether it’s claim guidance, benefit questions, or just someone to talk to—we’re here. You don’t have to fight alone.

  • Happy veteran shaking hands with an advocate after a successful DVA claim outcome.

    Real Advocacy, Clear Communication

    We’ve worn the uniform. We’ve navigated the DVA system ourselves. Now, we speak on your behalf. From your initial claim through to appeals, we provide honest, direct support—ensuring your voice is heard and your claim gets the fair shot it deserves.

  • Veteran psychologist supporting an ex-service member during a mental health session, part of holistic care for DVA claims

    Extra Support, No Strings Attached

    We’re not just here for the claims—we’re here for the everyday stuff, too. Whether you’ve worked with us before or you’re just looking for a bit of help, we’ve got your back.

    Need a hand with CommSuper forms? Want to sort out some cleaning or gardening at home? Thinking about using your ADF experience to get recognised training or gym access? Just reach out.

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TESTIMONIALS

  • "I was completely lost with the DVA process until I found AVA. Josh treated me like a mate, not a number. They explained everything in plain language and fought hard to make sure I got what I was entitled to. I can’t thank them enough."

    — Mark T., ex-Army

  • "AVA gave me something I hadn’t felt in a long time—support I could actually trust. They’d been through it themselves and knew exactly what I was dealing with. The way they handled my claim took so much stress off my shoulders. Genuine guys, doing real work for vets."

    — Sarah L., RAAF veteran

  • "I’d tried going it alone with DVA and got nowhere. The team at Aussie Veteran Alliance stepped in, took the reins, and didn’t stop until we got a result. They actually cared. If you’re a veteran struggling with claims, these are the people you want in your corner."

    — Ben R., ex-Navy

HOW IT WORKS

No red tape. No runaround. Just six straight steps to get you what you’ve earned.

We’ve taken the complicated DVA system and turned it into a simple, hands-on process.

We don’t outsource. We don’t drop off once it’s lodged. And we don’t stop until the job’s done—because we know what’s on the line.

  • We start with a real chat—your story, your service, and how it’s affected your life.

    From there, we gather what’s needed to back your claim with real evidence.

    No claim is too hard, too complex, or too far gone—we take it on and we see it through.

  • No guesswork, no forms left hanging. We submit the claim to DVA on your behalf—accurate, complete, and ready to go.

  • We don’t disappear once it’s lodged. We keep the pressure on—chasing updates, handling follow-ups, and jumping on anything that might cause delays. We’re in your corner the whole way.

  • This step’s all about proving your condition is service-related. We know what evidence DVA needs, and we’ve built a process to meet it—quickly and clearly.

    We work only with trusted GPs through telehealth, and every doctor we use is vetted by us. That means no awkward starts, no “I don’t get it” looks, just a streamlined, supportive path forward.

  • This is where the numbers come in—your compensation is assessed based on your impairment. We guide you through it, ensure the paperwork’s tight, and fight for the best possible outcome.

    We also have strong relationships with top-tier veteran psychologists who understand the unique mental health challenges of service. You’ll never feel like just another number.

  • If DVA gets it wrong—and they do—we push back. We review the outcome, file appeals if needed, and don’t stop until every option’s been exhausted.

    Because at AVA, we treat every claim like it’s our own.

Book in a chat

Meet the team Behind AVA

Our advocates have walked through the chaos of the DVA system. Now, we are using what we’ve learned to fight for others—one claim, one call, one win at a time.


  • Co-Founder & Advocate

    Josh knows the DVA system like the back of his hand—because he had to fight his way through it. After leaving the Navy, he experienced the same confusion, delays, and red tape so many veterans face. That frustration sparked something bigger: a drive to make the process better for others.

    At AVA, Josh is the steady hand and straight shooter who helps veterans get clarity, confidence, and the outcomes they deserve.

TEXT JOSH

Book a chat.

We're here to help you with whatever you need. Whether it’s sorting out benefits, getting career advice, or just finding the right support, we’ve got your back.

Booking an appointment is easy—just pick a time that works for you, and we’ll be ready to chat. We get that being a vet comes with its own set of challenges, and we’re all about making things easier for you.

Thanks for your service, and we look forward to helping you out!

 FAQs

  • DVA claim is a formal request to the Department of Veterans’ Affairs for support or compensation related to your service in the Australian Defence Force (ADF). This could be for injuries, illnesses, or conditions that are linked to your time in service.

  • Any current or former member of the ADF who believes they have a service-related condition can make a claim. Family members may also be able to access some services depending on the situation.

  • Key documents include your service history, incident reports, medical evidence linking your condition to your service, and any supporting letters from doctors. Don’t stress if you don’t have everything yet—we’ll help you track down what’s needed.

  • Initial liability claims typically take around 3–6 months. Permanent impairment claims and appeals can take longer. We keep you updated every step of the way and push for the quickest possible outcome.

  • You have the right to appeal. We can help you review the decision, strengthen your evidence, and lodge an appeal or reconsideration so you get the fair outcome you deserve.

  • The DVA process can be complex and stressful—especially if you’re already dealing with health issues. As veteran advocates, we understand the system and know how to present your case properly. Plus, we’ve been through it ourselves, so we get what you’re going through.

  • Nope. We don’t charge any upfront fees. We only get paid if we win you compensation—no catch, no nonsense.

  • It’s simple: text us or reach out directly. We’ll have a no-pressure chat about your situation, see where you’re at, and walk you through what happens next.